At gajet.lk, operated by Blinc Webs Private Limited, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using gajet.lk, you consent to the practices described in this policy.

Information We Collect

When you visit our website or engage with our services, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, and shipping address provided voluntarily during order placement, account registration, or when contacting us.

  • Payment and Billing Information: Card details required to process your orders, securely handled by our trusted third-party payment gateway. We do not store your payment information.

  • Order Information: Details about purchased products, such as computer peripherals, electronic devices, ornaments, and indoor plants.

  • Communication Data: Information shared through email ([email protected]) or WhatsApp (+94787454944) when you contact us for support or inquiries.

  • Browsing Information: Data about your interaction with our website, including IP address, browser type, device information, and browsing behavior, collected automatically using cookies and similar technologies.

Use of Information

We use the collected information for the following purposes:

  • To process, verify, and fulfill your orders, including arranging delivery across Sri Lanka within an estimated 3-5 days (subject to change due to holidays).

  • To communicate with you regarding your orders, warranty claims, or customer support inquiries.

  • To provide personalized assistance in selecting the right computer components or other products.

  • To improve our website, products, and services based on your feedback and browsing patterns.

  • To detect and prevent fraud, unauthorized activities, and misuse of our website.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted Service Providers: We may share necessary information (e.g., name and shipping address) with delivery partners to facilitate product delivery within Sri Lanka. These partners are contractually obligated to handle your data securely and confidentially.

  • Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of gajet.lk, our customers, or others.

Data Security

We implement industry-standard security measures, including encryption for payment transactions, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon your request, we will delete your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. Cookies help us understand how you interact with our site and improve its functionality. You can manage or disable cookies through your browser settings, but this may limit certain features of our website.

Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data by contacting us at [email protected].

  • Opt out of marketing communications (if applicable) by contacting us via email or WhatsApp.

To exercise these rights, please contact us at [email protected] or via WhatsApp at +94787454944.

Returns and Warranty Claims

For warranty claims, the bill sent to your email serves as the warranty document. To initiate a claim, contact us via WhatsApp at +94787454944. Returns are accepted only for undamaged products not caused by misuse, at our discretion under special circumstances. Customers are responsible for return shipping charges.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us:

Blinc Webs Private Limited
Polgahawela, Sri Lanka
Email: [email protected]
Phone/WhatsApp: +94787454944

Effective Date: May 31, 2025